Infrastructure...
an inspiring model for BPO operations.
The
best ones look up to meet our standards
, need we say more?
With all
the modern amenities a new generation development center can employ, our
Facility is regarded to be one of the best designed and ergonomically furnished
interiors in the Industry.
| ADMINISTRATIVE
& TECHNICAL OFFICE PREMISES |
» Corporate
Office
Our pleasant corporate office spread across over 3000
square feet is located in heart of the city with uninterrupted access to
best of the communication facilities, media and security. The company operates
its Real Estate, Industrial Trade and Turnkey businesses from this office.
» Development Center
Our comfortably and ergonomically furnished development
center spread across over 4000 square feet in the first floor of a company
owned 5 storey enclave located in the heart of the city is hardly about
a kilometer away from the Corporate Office.
Our development center has constant access to reliable
and secure communication facilities, uninterrupted power supply, 24x7 personal
and automated security surveillance system and the Internet among various
other operational requirements.
» Warehouses
The company owns multi storeyed warehouses with high end
security and safety facilities at key locations for its shipping and storage
requirements. All the warehouses have constant access to communication facilities
and are under 24x7 surveillance.
| ELECTRONIC
EQUIPMENT / TECHNICAL INFRASTRUCTURE |
» Operational
Equipment
All of our offices and warehouses are equipped with state-of-the-art
electronic equipment for optimal automation of the process and also to ensure
reliable and prompt services to our customers. Our development center especially,
is equipped with high end workstations with all gadgets to meet the most
stringent of the IT/BPO/ITES industry standards. Our infrastructure sports
high quality products manufactured by global industry majors like Compaq,
Hewlett Packard, Microsoft, Lucent Technologies, Bay Networks, Dax Networks,
Iomega and others.
» Uninterrupted Electricity
and Communication Facilities
All our offices are equipped with uninterrupted power
supply systems to ensure 100% uptime of our operational infrastructure and
the communication facilities with adequate redundancies.
» Network and Connectivity
to the Internet
The high end workstations are connected to server(s) using
a 100mbps structured network. Our server(s) have ADSL connectivity to the
Internet with adequate bandwidth for BPO/ITES and other main stream business
operations.
» Safety and Security
Our stringent safety and security measures that are active
round the clock ensure authenticated access to the facility, to the documents
and to the data. Maximum data security and confidentiality is ensured with
the use of firewall and proxy services on the server(s). Safety and Security
standards are soon going to be upgraded with the implementation of next
generation encryption standards.
» Disaster Recovery Management
Stringent measures have been taken to avoid unnatural disasters
with the use of best of the breed safety products and surveillance systems.
Nevertheless, disaster recovery solutions are in place to ensure smooth
transition back to operational facility. The documents and the data is protected
against disasters by implementing secure multi-level backup/storage procedures,
both onsite and offsite, to ensure availability of the same within the stipulated
time as per the global standards.