With all the modern amenities a new generation development center
can employ, our facilities are regarded to be one of the best
designed and ergonomically furnished in the Industry.
| ADMINISTRATIVE
& TECHNICAL OFFICE PREMISES |
» Corporate
Office
Our pleasant corporate office spread across over 3000 square feet
is located in heart of the city with uninterrupted access to best
of the communication facilities, media and security. The company
operates its Real Estate, Industrial Trade and Turnkey businesses
from this office.
» Development
Center
Our comfortably and ergonomically furnished development center
spread across over 4000 square feet in the first floor of a company
owned 5 storey enclave located in the heart of the city is hardly
about a kilometer away from the Corporate Office.
Our development center has constant access to reliable and secure
communication facilities, uninterrupted power supply, 24x7 personal
and automated security surveillance system and the Internet among
various other operational requirements.
» Warehouses
The company owns multi storeyed warehouses with high end security
and safety facilities at key locations for its shipping and storage
requirements. All the warehouses have constant access to communication
facilities and are under 24x7 surveillance.
| ELECTRONIC
EQUIPMENT / TECHNICAL INFRASTRUCTURE |
» Operational
Equipment
All of our offices and warehouses are equipped with state-of-the-art
electronic equipment for optimal automation of the process and
also to ensure reliable and prompt services to our customers.
Our development center especially, is equipped with high end
workstations with all gadgets to meet the most stringent of
the IT/BPO/ITES industry standards. Our infrastructure sports
high quality products manufactured by global industry majors
like Compaq, Hewlett Packard, Microsoft, Lucent Technologies,
Bay Networks, Dax Networks, Iomega and others.
Our infrastructure features the most recent technology, provided
by leading global technology giants, which helps us provide
robust and efficient service to its clients seamlessly. We also
employ in-house technical support team to ensure the downtime
of our IT infrastructure is near zero percent.
» Uninterrupted Electricity
and Communication Facilities
All our offices are equipped with uninterrupted power supply
systems to ensure 100% uptime of our operational infrastructure
and the communication facilities with adequate redundancies.
Our UPS ensures 24x7 access to stabilized power supply and can
ensure functioning of all the computing resources for next 24
hours even in case of a power failure.
» Network and Connectivity
to the Internet
The high end workstations are connected to server(s) using a
100mbps structured network. Our server(s) have ADSL connectivity
to the Internet with adequate bandwidth for BPO/ITES and other
main stream business operations.
» Safety and Security
Our stringent safety and security measures that are active round
the clock ensure authenticated access to the facility, to the
documents and to the data. Maximum data security and confidentiality
is ensured with the use of firewall and proxy services on the
server(s). Safety and Security standards are soon going to be
upgraded with the implementation of next generation encryption
standards.
We also take adequate safeguards in order to prevent unauthorized
disclosure, misuse or loss of information. Further, for each
customer, we maintain a clear distinction to maintain the integrity
of the customer data. Listed below are few of the measures taken
towards safety and security of the data.
- Built in redundancies to address hardware failure.
- Anti-virus software installed and configured on all
desktops and servers.
- Round the clock network monitoring to ensure integrity.
- Data access is controlled by predefined access framework.
- Secure storage of data both onsite and offsite backup.
- Regular audits to ensure access to data is limited
to authorized users only.
» Disaster Recovery
Management
Stringent measures have been taken to avoid unnatural disasters
with the use of best of the breed safety products and surveillance
systems. Nevertheless, disaster recovery solutions are in place
to ensure smooth transition back to operational facility. The
documents and the data is protected against disasters by implementing
secure multi-level backup/storage procedures, both onsite and
offsite, to ensure availability of the same within the stipulated
time as per the global standards.
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